Shipping and Delivery Policy
Welcome to Hazel + Ry Children's Resale Online Store! We are delighted to offer a seamless shopping experience for our valued customers. Below is our comprehensive shipping and delivery policy to help you understand how we manage product delivery.
Domestic Shipping
- Processing Time: Orders are typically processed within 1-3 business days. During high-volume periods, processing may take slightly longer, but we strive to expedite every order.
- Shipping Methods and Costs: We offer standard shipping through reputable carriers such as USPS and FedEx. Shipping costs are calculated at checkout based on the weight and destination of your order.
- Delivery Time: Standard shipping generally takes 3-7 business days after the order has been processed. Please note that delivery times may vary depending on your location.
International Shipping
We currently do not ship internationally.
Order Tracking
Once your order has been shipped, you will receive an email confirmation with a tracking number. You can use this number to track the progress of your shipment through the carrier's website.
Lost or Damaged Packages
While we take great care in packaging, sometimes packages may become lost or damaged during transit. If you encounter any issues, please contact our customer service team within 7 days of the expected delivery date for assistance. We will work diligently to resolve the issue and ensure your satisfaction.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy page. We are committed to providing you with the best possible shopping experience and will gladly assist with any concerns.
Contact Us
If you have any questions or require further assistance regarding our shipping and delivery policy, please do not hesitate to contact us at support@hazelandry.com. Our customer service team is here to help!
Thank you for choosing Hazel + Ry Children's Resale Online Store. We appreciate your business and look forward to serving you!